Refund Policy

Last updated: September 2026

VALIORA LLC aims to provide clear information about its digital products and services before purchase.

Digital products

Digital products are delivered electronically and may be accessed immediately. Refund eligibility is governed by the product-specific terms shown at checkout and applicable consumer law.

Refund and dispute requests

To request a refund, report a billing error, or ask about an unrecognized charge, email valiorastudio.latam@gmail.com with the purchaser name, purchase email, order number if available, and a brief description of the issue. We review requests individually. If a refund is approved, it will be returned to the original payment method; processing time may depend on the payment provider.

Consulting services and cancellations

For consulting services, cancellation and refund terms depend on the agreed scope and the stage of work completed. If you need to cancel before work begins, contact us promptly. Once work has started, any refundable amount will depend on the work already completed and the terms agreed before the engagement.

Contact

Refund, billing and dispute-related inquiries may be sent to valiorastudio.latam@gmail.com.